Shipping policy

Shipping: 

All prices exclude shipping or overseas crating where necessary. This will be calculated once your order has been received, based on the delivery address and level of service you require.

The delivery address should be made clear at the point of sale or enquiry. We offer varying delivery options depending on the nature of the commission and your requirements.

 

Furniture delivery access

It is the customer’s responsibility to make sure that the item they are purchasing will fit through the access doors and corridors of their property.

Access checks can be carried out by our team within the London area, to guarantee that the item is suitable for the space. To arrange an access check, please contact hello@goldfinger.design before purchase.

Goldfinger accepts no responsibility for incorrect access information shared with us.

 

Packing

We take great care to package our work in a way which prevents any damage in transit. Upon delivery of your goods, it is your responsibility to inspect each item. Any damaged goods should not be signed for and sent back with the courier. Should your product not arrive in perfect condition, please contact us within 48 hours with a photograph of the item and a member of the team will advise on the best solution including return or repair options. After this time Goldfinger cannot be held responsible for goods that are no longer in our care.